July 14, 2015 | Posted by Libby Black | Training
First impressions are powerful. Within the first seven seconds of meeting someone, your brain makes thousands of observations and assumptions that will color future associations. It’s not so different when an employee starts at a new company. The onboarding process is an organization’s chance to demonstrate to new hires that the promises of the recruitment phase were on target.
June 03, 2015 | Posted by Libby Black | Training
It would appear the dark days of recession downsizing have given way to rapid hiring, showing signs that the economy has turned a corner. But ripples from the past are still in effect. Organizational infrastructure at many companies, so changed by recent challenges, is being rebuilt in new ways. This is for the most part positive news, but when a company is itself evolving, how does it impart its culture, expectations and processes to both new hires and incumbent employees?
May 19, 2015 | Posted by Libby Black | Marketing, Training
Mobile apps offer access to information and versatility to field teams of every type, but it is this same versatility that should cause app developers pause before any new project. A solid understanding of field and sales networks is a start, but making the right decisions before production begins can really improve the process and the app’s effectiveness. The following are 5 questions any team should ask before creating a custom field app. 1. Who are the end users? The app will be used...
April 22, 2015 | Posted by Libby Black | Training
It is estimated that as a planet we spend 3 billion hours a week playing video and computer games. Additionally a recent Zogby Analytics poll found that 57 percent of millennials (an ever increasing segment of today’s workforce) play video games at least 3 times a week. That’s why the techniques, processes and teams applying gamification need to be stronger now than ever before to be able to match gamers’ experience expectations. Gamification, or the use of game design...